Office Administrator

Overview:

Located in Fairfax County, our client is a dedicated provider of essential mobility products and solutions. Their team of professional and caring experts specializes in sales, service, and repair, understanding that clients rely heavily on their wheelchairs, scooters, and other mobility aids for daily living. They pride themselves on delivering fast at-home repairs, thorough maintenance, and a wide range of quality mobility products, including lift chairs and recliners. With a commitment to considerate service and quick turn-around times, their highly trained technicians ensure clients receive the support they need.

Primary Function: The Office Administrator will be an integral part of a dynamic team, providing crucial administrative and office support directly to the company owner to ensure smooth and efficient business operations.

Essential Duties & Responsibilities:

• Professionally handle client calls, providing excellent customer service and engagement.
• Actively listen to understand and accurately address client needs and inquiries.
• Manage office correspondence, including filing, email communication, and scanning paperwork.
• Assist in compiling financial records under the direction and supervision of the owner.
• Support team scheduling as directed.
• Create and manage social media posts according to owner guidelines.
• Handle shipping, mailing, and receiving of packages and documents.
• Undertake additional duties as assigned to support the owner and overall business operations.

Knowledge, Skills & Abilities:

• Proven ability to interact effectively and professionally with customers.
• Strong verbal and written communication skills, with the ability to clearly share information and ideas.
• Demonstrates enthusiasm, a positive attitude, trustworthiness, and personal integrity.
• Highly detail-oriented with strong decision-making, prioritization, and multi-tasking skills.
• Ability to consistently meet deadlines in a dynamic environment.
• Proficiency with Google Suite (including Drive, Calendar, Sheets) is highly preferred.
• Experience with PowerPoint and social media posting is a significant plus.
• Previous office, secretarial, or management experience is advantageous.

Requirements:

• Reliable transportation and a valid Driver's License.
• Availability to work a flexible schedule, potentially including weekdays and weekends as business needs dictate, with owner approval.

Benefits:

• Employee Discount
• Flexible Schedule (with Owner approval)

Schedule (Typical):

• Monday, Wednesday, Friday – 8:00 AM - 5:00 PM (includes a 1-hour lunch/break).
• Initially targeting 24 hours per week, with potential for growth to a full-time position.

Experience:

• Office Assistant: 2 years (Preferred)

Education:

• Associate Degree (Preferred)

Work Attire:

• Professional and neat: A nice shirt and nice jeans or khakis are required.
• Closed-toe shoes must be worn.

Compensation / Pay Rate: $20.00