Customer Service Representative

NOW HIRING

High Interest in Bilingual (English & Spanish) Workers!

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative – State Farm Agent Team Member (Property & Casualty Insurance Focus). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer Experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Provide prompt, accurate, and friendly customer service. Service can include responding to surveys regarding insurance availability, eligibility, coverages, policy changes, transfer, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive…

• Salary or hours plus commission/bonus
• Profit sharing
• Paid time off (Vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills – written, verbal, and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risk of everyday life.
• Self Motivated
• Property & Casualty license (have currently or be able to obtain)

Please email your resume to: joseph.m.schwab.vaa5op@statefarm.com