Part-time Leasing Consultant

Legend Management Group | Centreville, VA

Posted Date 11/26/2019

Starting hourly pay is $15.87 plus monthly bonuses

The Elms at Centreville is looking for a Part-time Leasing Consultant to represent this beautiful 268-apartments community. The ideal candidate:

-must have a flexible schedule to work weekdays and weekends up to 29 hours per week

-has excellent interpersonal skills

-has strong sales and closing skills

-has excellent organizational skills

The Leasing Consultant is the property's sales representative whose primary duty is to greet prospects, professionally present the features and benefits of their assigned property and properly secure lease agreements from qualified persons. These objectives should be accomplished through a distinguished level of service that stands out among our competition. Personalized attention to each customer will require time spent in identifying the customers’ specific needs and exceptional listening skills. A Leasing Consultant is service oriented and strives to make current residents feel welcome and comfortable in their community. The Leasing Consultant will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities. 

Duties and Responsibilities

  • Comply with all Fair Housing Laws
  • Answers all incoming calls
  • Establishes a rapport with each future resident and all visitors
  • Determines interests and needs of each future resident
  • Leases apartment homes to future residents, and meets or exceeds application, move-in and pipeline goals
  • Complete all leasing paperwork, collect all deposits and fees, and submit applications for approval
  • Develop and conduct follow up plan for future residents who do not lease on first visit
  • Responsible for submitting rental applications for approval by the Property Manager
  • Prepare move-in packages
  • Conducts new resident orientations
  • Participates in resident retention program
  • Conduct outreach marketing and follow up process to ensure a consistent pipeline for each floor plan
  • Commitment to professional development, stays abreast of industry trends and changes, and attend all required training
  • Demonstrate behaviors that cultivate a positive work culture; encourage and build positive relationships with all team members, customers, and vendors
  • Contribute to the team’s effort by accomplishing tasks and assisting with projects as needed
  • Comply with all Legend Management’s policies and procedures
  • Perform various other duties as assigned by Manager

Skills Required

  • Ability to lease apartments and close the sale
  • Ability to convert traffic from phone to walk in, achieving goals set by the manager
  • Ability to work well with future residents, residents, and team members
  • Ability to keep accurate and neat records
  • Knowledge of office procedures, and clerical aptitude
  • Familiar with Microsoft® Office 2000
  • Proficiency in use of One Site as it relates to job responsibilities within 60 days of training
  • High level of written and oral communication skills
  • Knowledge and understanding of general lease terms, community policies, and procedures
  • Goal oriented with regard to management objectives
  • Ability to perform simultaneous multiple tasks

Key Performance Indicators & Competencies

Exhibits the following performance expectations:

    • Business Skills
    • Customer Focus
    • Communication
    • Results Focus
    • Sales Skills
    • Teamwork
  • Meets or exceeds established application, move-in and pipeline goals
  • Maintains performance standards for conversion ratios
  • Maintains performance standards for leasing evaluations (shopping reports)

Education & Experience Required

  • Must have a high school diploma or GED with a minimum of (1) year experience in a customer service and/or sales environment

Organizational Awareness / Civic Social Responsibility

  • Have and embrace a thorough understanding and knowledge of Legend Management Group’s Mission, Vision, and Core Values. Promote awareness of how work performance has an impact on community, hospitality and team
  • Communicate, encourage and support social responsibility and participation in company events and special projects which impact the greater community, region, state or cause
  • Act as a positive role model of organizational awareness by promoting the success of Legend Management Group and its diverse communities
Salary15.87 Hour

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