WHO ARE WE?
PEG, LLC is in its twenty-seventh year being a diverse energy efficiency, engineering, environmental and management consulting firm operating principally in the Eastern and Central United States.
As a leader in Home Energy Ratings, a winner of multiple Energy Star Awards, and a standout in the construction industry, PEG has provided Home Energy Ratings for over 250,000 homes. We strive to continually improve building energy efficiency and therefore, the quality of homes and life in the communities that we service.
Please visit our website at www.pegenv.com to learn more about PEG!
WHO ARE YOU?
PEG, LLC is seeking a motivated, career-driven, and customer-oriented Help Desk Support Coordinator to join the PEG Team. In this role, you will provide exceptional support to PEG Team Members, vendors, and clients, while building an exciting and rewarding career. The ideal candidate will be detail-oriented, well-organized, and self-motivated, capable of managing multiple projects simultaneously with limited oversight.
As part of the Automation Team, the Help Desk Support Coordinator will thrive in a fast-paced, dynamic environment. The position requires staying current on new technology, software updates, and evolving automation processes to ensure efficient operations. The coordinator will manage Help Desk requests, troubleshoot system and software issues, and collaborate with the Automation Team on updates and enhancements. They will also manage mobile device support, assist with vendor services, and analyze automation needs to improve operational efficiency.
Key responsibilities include cross-departmental support, administrative tasks, and maintaining confidentiality. Excellent communication skills are crucial for interacting with diverse teams and various management levels. Ongoing professional development is essential to stay up-to-date with industry trends and technology advancements.
THE ROLE
Job Location:
This position is based in our main office in Fairfax, VA.
Learn more and apply directly by visiting: https://pegllc.co/466F0Ac
PEG LLC is an Equal Employment Opportunity Employer.