RECEPTIONIST NF3

Job Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team!  MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team-oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.  

Major Duties

Serves as Administrative Specialist within Business and Support Services Division (MR) Performs daily assignments on own initiative and works independently in resolving routine problems referring more complex and unprecedented problems to the supervisor for resolution, determination, or program objective and priority. Performs front desk receptionist duties to include answering the phone, issuing security badges and greeting and referring callers and visitors to appropriate points of contact, and maintaining files for program administration and activities. Receives and delivers messages to staff members. Uses a personal computer and office automation equipment to complete various word-processing, database, and spreadsheet documents. Prints transaction reports for files and verifies information is accurate and complete. Sets up, formats, and prints a variety of reports based on the needs of Business and Support Services Division. Maintains a variety of office logs and suspense files in accordance with governing regulatory criteria. Distributes daily mail to appropriate staff members, compiles data from monthly and semi-annual reports.

Maintains records of registered, certified, special delivery mail, and inputs and monitors data on a variety of mailroom functions on a computer (such as maintaining a log of accountability for mail). Serves as primary point of contact for processing priority mailings such as FEDEX , UPS, registered, certified and next day mail processing.  Monitors FEDEX account to include preparing invoices for approval. Assists in approving conference room reservations, logging incoming checks and processing for payments. Maintains up to date contact phone lists, both internally and externally for the installations.  Assists Administrative Support Specialists with maintaining office supplies, travel itineraries and other administrative duties as needed. 

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. 

Performs additional duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs may be required.

Qualifications

Two years of administrative experience is preferred. Skill to operate a personal computer and associated peripheral equipment and software.  Knowledge of a variety of support functions such as obligating funds, liquidating travel claims; maintaining stock of office supplies. Skill to deal with employees at various levels in the organization and to represent the division with customers external to the organization. 

Ability to communicate effectively both orally and in writing. Skill to use tact and provide professional and courteous customer service to personnel in a variety of organizational levels and to external customers. Skill in fact-finding to locate and obtain necessary documentation for projects. Ability to read and interpret specific procedural guides such as instructions, manuals, established policies, and procedures for assigned tasks such as maintaining files, distributing mail, receiving visitors or telephone calls, or ordering supplies, all of which are directly applicable to the work. 

How To Apply

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.  Resumes with personal photos will not be accepted. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

If you are using an employment preference, please use this chart below to ensure your applications includes the correct required documents to verify eligibility:

Spouses of relocating active-duty military members applying through Military Spouse Preference Program must upload all documents listed above. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until declination or acceptance of a regular Full-Time or Part-Time position. Spousal Preference may only be utilized once for each permanent relocation. 

Closing Statement

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

           *Education/certification certificate(s), if applicable.

           *If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.

ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.