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Senior EMT Communications Specialist

GW Medical Faculty Associates | WASHINGTON, DC

Posted Date 2/12/2024

The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent academic physician practice in the Washington, DC metro region with 375 physicians and 100 APP providers. In 2018, the MFA bylaws were revised to allow The George Washington University to serve as the sole corporate member while the MFA retained independent 501c3 status. The purpose of the change was to ensure alignment between the MFA and The George Washington University.

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

Position Summary

The Senior Communications Specialist position in the Department of Emergency Medicine’s Innovative Practice Section will provide support to the Program Coordinators with the day-to-day operations and coordination of functions of the Innovative Practice Programs including, but not limited to, operational support, event staffing, supplies/logistics coordination, medical repatriation, and communication within the Innovative Practice.  

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Facilitate telemedical interactions between patients/clients and medical providers
  • Document and accurately scribe medical communications
  • Follow up with patients/clients as needed
  • Work toward solutions to client issues in a timely and appropriate manner
  • Prioritize job duties while utilizing excellent customer service skills and a positive attitude.
  • Be a nationally certified EMT with current CPR for healthcare providers (AHA, ASHE)
  • Be deft at computers and typing
  • Performs intake of initial demographic data
  • Be confident in their medical terminology
  • Work within standard operating procedures and follow defined algorithms

Minimum Qualifications


  • An Associate's degree is required for this role.


  • Must have a current and valid NREMT or a higher EMS certification.


  • A minimum of 1 year of specialized and/or advanced administrative, technical, and project management experience.

Physical Requirements

  • Sit or stand for extended periods of time in office and field settings.
  • Bend, stoop, crawl, and walk on uneven surfaces.
  • Must be able to move 100 pounds to a height of 4 feet and carry 100 pounds a minimum of 6 feet.
  • Regularly exposed to healthcare settings that may require personal protective equipment.
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