Duty Manager Ground Hauling

Swissport | Sterling, VA

Posted Date 11/05/2021


Job Description - Duty Manager - Ground Handling (2112864)


Duty Manager - Ground Handling-2112864

Primary Location

North America-US-VA-Washington Dulles International Airport (IAD)



Unposting Date

Nov 19, 2021, 11:59:00 PM 


Ground Handling  

Job Summary

To efficiently and profitably manage and direct ramp activities by providing a safe , quality product covering a range of ground handling services to its customers.


Job Responsibilities


  • Accountable for daily operations
  • Maintain and improve customer and company safety and quality standards
  • Maintain good relations with customers and airport authorities
  • Manage and control all staff assignments
  • Hold daily briefings with all levels of management
  • Provide support to front line management
  • Coach and train all employees to effectively improve operations
  • Ensure workforce adherence to company policies and procedures
  • Other duties as assigned


Qualifications and Competencies

  • Minimum 3 years Ramp Supervisor experience
  • Excellent verbal and written communication skills
  • Excellent knowledge of Ramp Operations
  • Strong organizational and multi tasking skills
  • Leadership ability
  • Customer focus and quality awareness
  • Ability to deal with conflict
  • Valid Driver’s License

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.


About us

Swissport International Ltd. is the leading Ground Services Provider to the aviation industry. Swissport is employing over 60,000 dedicated professionals, serving over 700 client companies at 269 stations in 48 countries on five continents. Swissport delivers unparalleled value in the areas of Ground Handling, Cargo Services, Executive Aviation, Travel Services, Fuelling and Aircraft Maintenance. We strive to operate with the core values of People, Professionalism, and Partnership in all that we undertake. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience”.

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